• This website www.picknpay.co.za/tickets also referred to as “the Website”, website or system(s) is made available by Pick n Pay Retailers (Pty) Limited (Registration Number: 1973/004739/07). You may also reach this Website through other defensive names we have registered like www.pnp.co.za/tickets which will redirect you to www.pnp.co.za/tickets.

• Any reference to “we”, ”owner”, “us”, “our” is a reference to Pick n Pay Retailers (Pty) Limited.

• By “entering this Website” we mean, access, download, referral, viewing, booking or any other activity you may perform on this site, this may also be referred to collectively as “use”.

• Your communications/use to this Website may be intercepted as defined in the “Regulation of Interception of Communications Act of 2002), by us or by any other competent authority as defined by the Act.

• These terms of use are not without legal force against you. Thus, when you submit information, purchase a ticket or conclude any other transaction via this web site, you are entering into a legally binding and enforceable agreement with us. Further, when you utilize the services offered by us on this site, you are acknowledging that you have read, understood and accept these terms of use.

• If you do not accept these terms of use, you may not use any of the services or purchase any ticket via this Website. You can do so by clicking on the “NO button” which appears at the end of this document. If however, you agree to these terms unconditionally, you should click on the “YES button” which also appears at the end of this document, which will make you eligible for registration as a user of this site.

• Your failure to follow these rules, whether listed below or in bulletins posted at various points in the Website, may result in suspension or termination of your access to the Website, without notice, in addition to our other remedies.

• We may change any of these terms from time to time. The effective version of this document will be the version that was on our Website at the time you make a payment or where no payment has taken place then the time of the first page during a session. Therefore, you should keep up-to-date with the content and read these terms of use at all times prior to using this Website since the then current version of the terms will apply to your use. By utilizing any of the services offered on this Website, including by purchasing any ticket or concluding any other transaction, you indicate that you have done so.Your continued use of this Website signifies your agreement with these terms and conditions.

• You may print a copy of these terms for non-commercial and personal use relating to the legal use of this Website.

• You may not transfer any of your rights in this agreement.

• The Website is offered “as is”. This Website is provided without any warrantees or representations whatsoever whether express, implied, statutory or otherwise.

• Specifically, but not limited to, we make no warrantees express, implied, statutory in respect of:
1. The accuracy of any content or part of this Website or system,
2. Any opinions that may be expressed,
3. The reliability or completeness of any information contained on this Website,
4. The suitability or content contained in any link on this Website to another Website. The existence of such a link also does not imply that we endorse the Website,
5. The software on this system may be compatible or work on your system(s) and that it does not contain any computer viruses, destructive programs, or worms,
6. That our hardware may be compatible with your hardware and that our software or hardware will not damage your hardware.
7. Pick n Pay Retailers (Pty) Limited, in its sole discretion, reserves the right to take any part or the entire Website or system down or restrict your access to it without further notice to you or anybody else.

• Unless otherwise specified, the Website is intended for your personal use only. You may not authorise others to use the Website, and you are responsible for all use of the Website by you and by those you allow to use, or provide access to, the Website. You may not impersonate, imitate or pretend to be somebody else when using the Website.

• You agree to use the Website only for lawful purposes and you acknowledge that your failure to do so may subject you to civil and criminal liability.You agree to use this site in accordance with these terms of use, and all laws, regulations and codes of conduct (including self regulatory) applicable to you and your use of the Internet and the services provided to you on this Website. Furthermore you agree not to use the site in a manner that would bring us, our business and/or any of our affiliates into disrepute.

• You acknowledge that content submitted to this Website by other users do not represent our views and that we have not authorized nor endorsed such content. You agree not to post or transfer to our web site (nor include in any message sent to our web site) any material that is unlawful or violates any third party rights or which is obscene, misleading, inaccurate, defamatory, illegal, in breach of any copyright or other intellectual property right, or damaging to data, software or the performance of our or any other parties computer system. You agree to indemnify us in respect of any liabilities, losses, expenses, or other costs whatsoever incurred as a result of a breach of your obligation hereunder, including, but not limited to, any claims made against us by any third party.

• You may not:
1. Embed this Website into any frame.
2. Alter the contents or any part of this Website and redistribute the contents.
3. You may not act as a proxy or agent of this Website to repackage it in any form.
4. Ignore the robots.txt file and other robot exclusion measures on this Website.
5. Deep-link to this Website.
6. Robotic access other than search engines like Google is strictly forbidden, all screen scrappers, bots may not access this Website.
7. Use of any robotic program to access this Website in a repetitive manner,may harm the performance of this Website in our opinion.
8. Deliberately slow down or cause excessive loads on our systems in our opinion.
9. The owner of the Website may at its sole discretion limit, restrict, ban, suspend or terminate any access to any part or the entire Website without any prior notice.

• The Website content is protected by copyright, trade mark and other intellectual property laws and is the property of Pick n Pay Retailers (Pty) Limited and its service providers. The copying, reproduction, publication, display, rearrangement, redistribution, modification, revision, alteration, cropping, re-sizing, reverse engineering, movement, removal, deletion, or other use or change by you, directly or indirectly, whether by omission or commission, of any such Website Content, including but not limited to the removal or alteration of advertising, is strictly prohibited.

• You may not in any way make commercial or other unauthorised use, by publication, re-transmission, distribution, performance, caching or otherwise, of material obtained through the Website except as permitted by statute or expressly permitted in writing by this agreement or the Website.

• You agree not to disrupt, overwhelm, attack, modify, reverse engineer or interfere with the Website or its associated software, hardware and/or servers in any way, and you agree not to impede or interfere with others’ use of the Website.

• Other than connecting to our and our third party service provider’s servers by http requests using a Web browser, you may not attempt to gain access to our servers by any means, including, without limitation, by using administrator’s passwords or by masquerading as an administrator while using the Website or otherwise.

• You may be required to choose a user name and a password when registering with us. You are responsible for keeping your user name and password confidential. You may be required to enter your username and password every time you want to use one of our subscription services. You indemnify us from and hold us harmless against any loss or damage suffered or liability incurred arising from your failure to keep your account details (such as user names, passwords and access codes) secure or from you permitting anyone else to use your account with us. You accept that you will be held personally liable for all transactions concluded on your account.

• You acknowledge that Pick n Pay Retailers (Pty) Limited and its third party service providers have not reviewed and do not endorse the content of all sites linked to and from this Website, and are not responsible for the content or actions of any sites linked to or from this Website. Linking to any service or site is at your sole risk.

• Without prejudice to any other rights or remedies in law, we may cancel any one or more of your tickets forthwith if you breach any of your obligations hereunder and we may refuse to accept any further bookings from you.

• Each ticket that you purchase from us is intended to be a revocable license to attend the particular event to which the ticket pertains only and will not enable you to attend any other event.

• Each ticket that you purchase from us is subject to these Terms of Use as well as any additional terms and rules applicable to the particular event (“the Ticket Terms”). Such Ticket Terms may be referred to or set out on the relevant ticket or may be made available elsewhere on this Website. We merely act as an agent for the providers, promoters and organizers of events (“Event Organisers”), including sporting events, theatre, cinema etc. We sell ticket(s) to you and collect payment from you on behalf of such Event Organisers. You are thus buying each ticket from the relevant Event Organiser and not from us and your rights and obligations under the Ticket Terms are enforceable against and by such Event Organiser only, whereas these Terms of Use determine the rights and obligations you have as against us. Event Organisers may refuse admission to events, alter the program or seating arrangements for events, or even postpone or cancel events in certain circumstances. Unfortunately, we cannot accept any liability should any of the aforementioned occur. However, you are welcome to contact our Call Centre to enquire about any relevant refund or exchange procedures that may apply in these instances.

• We do not determine or control ticket prices or seating availability. Tickets are usually sold through various distribution points that refer to the same seating inventory. Tickets for popular events may thus sell out quickly.

• We may limit your purchase of tickets to a specified number of tickets for any event (the “ticket limit”) to discourage unfair ticket buying practices. In such event we will not be obliged to supply you any tickets in excess of the relevant ticket limit.

• You may submit booking requests for tickets to us by completing our online booking process and submitting your payment information to us in the prescribed manner. Our booking process will provide you with an opportunity to review the entire transaction, to correct any mistakes and to withdraw from the transaction before finally submitting your booking request. Please make sure that the booking details are correct before submitting the booking request, since it is unlikely that any mistake you make can be rectified later.

• Once submitted, your booking request will constitute an offer on the terms and conditions contained in these Terms of Use and the Ticket Terms, that is open for acceptance by us to conclude a binding agreement with you. It is your responsibility to review such Ticket Terms before making a booking. Following receipt of your booking request, we will send you a confirmation notice confirming acceptance or rejection of your booking request containing the relevant booking number. A legally binding contract will be formed between us upon the earlier of (i) our sending of such a confirmation notice confirming our acceptance of your booking, or (ii) our delivery of the tickets ordered in accordance with these terms. We reserve the right not to accept or process your booking request and we will notify you if this is the case.

• Please note that while we will try to send to you a confirmation notice for every valid booking request we receive from you, we cannot guarantee that such confirmation notice will be received by you, nor that, if they are received by you, that they will be legible and uncorrupted. Your failure to receive such confirmation notice will not affect the validity of the agreement concluded between us in respect of a booking.

• If you do not receive a confirmation notice after submitting your payment information, or if you experience an error message or service interruption after submitting your payment information, you should confirm with our Call Centre whether or not your order has been received and processed. Only you may be aware of any problems that may have occurred during the booking process. We will not be liable for any losses you may incur if you assume that a booking was not processed because you failed to receive our confirmation notice.

• The information you have submitted with your booking request will be processed as you have provided it. If you realise that an error has been made or that you need to make a change to such information, you should contact our Call Centre immediately. Please remember that generally no refunds, exchanges, or cancellations of tickets purchased are possible, including in respect of bookings being incorrectly processed because of such error.

• When submitting a booking request you warrant and represent that you are over the age of 18 (eighteen) and that you are authorised to make payment in the stipulated manner. We may require reasonably adequate proof of your age, particularly in the event of purchase of tickets to events for which a minimum age is stipulated by law. If you fail to provide such proof we may refuse to supply you with tickets to such event or cancel your tickets and you will be liable for any losses we may incur from such cancellation, including the delivery charges for any failed delivery.

• These Terms of Use shall override any contrary terms or conditions incorporated by you in your order and any such conflicting terms or conditions will not form part of any agreement concluded between us in respect of the goods and/or services ordered.

• We will retain records of ticket purchases made by you and you will be able to access outstanding booking requests with us at www.pnp.co.za/tickets. Such records may be archived at any time as from six months after your purchase and will then become inaccessible to you. For information on archived records you can call our Call Centre.

• If any problems arise in respect of delivery or the handling of your ticket purchases please contact our Call Centre.

• The details of the events (including the venues and seating arrangements) for which tickets are offered via this web site are contained on the Website. The supply of tickets offered via this Website depends upon the availability thereof. Unless otherwise stated, all prices displayed on this web site are in South African Rand. We may without prior notice change the price, discontinue the availability or change the description of venues, seating arrangements or events for which tickets are made available via this Website. Special promotions may be subject to certain additional terms and conditions.

• Although we try to ensure that the venues, seating arrangements and events that appear on this Website are displayed and described completely and accurately, we do not warrant same and disclaim, to the maximum extent permitted by applicable law, any liability arising from any omissions and inaccuracies pertaining to such display and description. In particular, we disclaim any and all warranties as to the occurrence, suitability or quality of the seating arrangements, performances, venues or events and will not be liable for any claims arising in respect thereof, even if we have acted in a negligent or grossly negligent manner. All prices indicated as applying to tickets on this web site will be exclusive of delivery fees which will be separately charged to you in respect of all deliveries in accordance with the specified rates.

• All prices indicated as applying to tickets on this web site will be inclusive of VAT but exclusive of any other taxes and duties, which, unless otherwise indicated, will be charged separately.

• In the event of a cancellation, exchange, refund or replacement of tickets a stipulated handling fee may also apply.

• You will be required to provide the necessary payment details (such as credit card details) and to authorize payment of the amounts payable for the tickets ordered when submitting your booking request. Such authorization will allow us to obtain payment at any time after our confirmation of your booking. Should we be unable to duly effect such payment for any reason your booking may be cancelled and your tickets may be resold to another customer without further notice.

• If the price you paid for a ticket is incorrect (as confirmed to us by the relevant Event Organiser), then, irrespective of whether such price was posted on this Website or otherwise communicated to you, we will have the right to cancel that ticket (or the order for that ticket) and refund to you the full amount that you paid in respect of the ticket. We may similarly cancel any ticket that you were sold that we were not entitled to sell at the time you purchased it (including tickets sold before their scheduled date of release for sale) and refund to you the full amount that you paid in respect of the ticket.

• You can collect your tickets at any designated kiosk prior to the event, or if a box office is available at the relevant venue, at such box office. We recommend that you collect your tickets at least 48 hours before the event. You will be required to present your credit card, reasonably acceptable photo identification (ID book or drivers license) and any booking number that we may have issued to you. We will not be obliged to provide the tickets to anyone failing to provide us with such details.

• You may sometimes elect to have your tickets delivered to you at a specified delivery address. Such delivery will generally be done by courier. Any such delivery will be subject to the couriers contract terms (“Courier Terms”). You acknowledge and understand that you appoint the courier on such Courier Terms when you elect to have the tickets delivered to you. You will be required to pay the delivery fees charged by such courier for delivery of the tickets and such fees are not refundable under any circumstances. Our couriers will only deliver tickets within certain designated areas. If your specified delivery address does not fall within these areas we will not be able to deliver the applicable tickets to you. If your specified delivery address is within the designated delivery areas, we will endeavour to have your tickets delivered to you within a reasonable time of your booking, but we will require at least 4 (four) working days (Mondays to Fridays excluding public holidays) from the date of purchase. Unless otherwise agreed, delivery will be made during business hours on working days (Monday to Friday 08h00 to 17h00) only, and may be arranged with you in advance.

• Upon delivery of tickets, you or any person accepting delivery on your behalf will be required to present the courier with your credit card for an imprint to be made and to sign a copy of the delivery note showing the items delivered, the delivery fees, VAT and the amount already paid and any amount still payable in respect of such tickets. We are entitled to assume that anyone other than yourself who receives delivery of the tickets at the specified delivery address is authorised to accept delivery on your behalf.

• Additional delivery fees may be charged for failed deliveries to the specified delivery address if nobody is present to accept delivery at a prearranged time.

Reselling of tickets purchased from us is strictly prohibited. Any resale of tickets purchased from us (or attempt) will entitle us to cancel such tickets and to resell them to our other customers. No ticket purchased from us may be used for advertising, promotion or competition purposes unless formal written authorization has been obtained from us, provided that even if such consent is obtained, you may not use our trademarks or that of Pick n Pay Retailers (Proprietary) Limited (“Pick n Pay”) save as expressly authorised by us and/or Pick n Pay.

Risk for loss and damage to the tickets shall pass to you upon your receipt thereof. Tickets that have been lost, stolen or destroyed will not be refunded or replaced for any reason.

• Occasionally, events are cancelled by the promoter, band or venue, who assume full responsibility for refunds on such events, and instruct Pick n Pay as to their refund policies.

• Pick n Pay only offer refunds and/or exchanges on tickets purchased through us, based on Pick n Pay terms & conditions or the promoter's or venue's instructions.

• Normally, your refund can be obtained at point of purchase, and is issued using the same method of payment as was used to purchase the tickets, e.g. cash for cash payments, credit cards automatically refunded on your credit card account used for the booking.

• Pick n Pay Retailers (Pty) Limited and its third party service provider reserve the right to post, from time to time, additional rules of usage that apply to the Website. Your continued use of the Website constitutes your agreement to comply with these additional terms.

• We will endeavour to ensure that sensitive payment information (such as your credit card details) provided to us are suitably protected. For such purposes we will implement reasonable security measures including cryptographic techniques to protect such information. However, we do not guarantee the absolute security of any information you transmit to us or that is transmitted to you and disclaim any liability arising in connection with any unauthorised disclosure of such information.

The content of this Website is protected by copyright, trade mark, data base and other intellectual property rights. You may retrieve and display the content of the Website on a computer screen, store such content in electronic form on disc (but not on any server or other storage device connected to a network) or print one copy of such content for your own personal non-commercial use, provided you keep intact any and all copyright and proprietary notices. You may not otherwise reproduce, modify, copy or distribute or use for commercial purposes any of the materials or content on the Website without written permission from Pick n Pay Retailers (Pty) Limited. The copyright to other material found on this Website may be owned by other people, and you should get permission from them before distributing their material.

• The Website is an interactive online service operated by Pick n Pay Retailers (Pty) Limited. The Privacy Disclaimer applies to the Website (however accessed and/or used, whether via personal computers, mobile devices or otherwise, and other interactive features, applications or downloads that are operated by us that are available through the Website or that interact with the Website and post the Privacy Disclaimer. The Privacy Disclaimer doesn’t apply to the collection of information from other sources, unless specifically stated.

• The Privacy Policy, together with the Terms of Use and Copyright Disclaimer posted on the Website sets forth the general rules and policies governing your use of the Website. Depending on your activities when visiting the Website, you may be required to agree to additional terms and conditions.

• We keep the Privacy Disclaimer posted on the Website, and you should review it frequently as we reserve the right to change it from time to time without prior notice to you. Any changes are effective immediately on posting. We will not use your personally identifiable information without your consent in a manner materially different than what was stated at the time it was collected. WHEN YOU ACCESS THE WEBSITE YOU AGREE TO THE PRIVACY DISCLAIMER. IF YOU DO NOT AGREE TO THE PRIVACY DISCLAIMER, OR TO ANY CHANGES SUBSEQUENTLY MADE TO IT, YOU MUST IMMEDIATELY STOP ACCESSING THE WEBSITE.

• The Website generally collects personally identifying information with your specific knowledge and consent. For instance, when you enter any competition, complete a survey, make a purchase or register for any portion of the services, you are asked to provide information such as your e-mail address, name or phone number. Optional information such as your age and gender may also be requested.

• The servers may also automatically collect information about your computer when you visit the Website, including without limitation the type of browser software you use, the operating system you are running, the Website that referred you, and your Internet Protocol address.

• The personally identifying information you supply through the Website is used to provide you with the service you have requested, to respond to your inquiries or in other ways naturally associated with the circumstances in which you provided the information. For example, we may use your e-mail address to send you a confirmation notice. We may also use the information to communicate with you about new features, products or services, and/or to improve the services that we offer by tailoring them to your needs. You may opt-out from receiving future promotional information from us or our affiliated companies, or direct that we share your information with any affiliated companies.

• We also allow access to the database by third parties that provide us with services, such as technical maintenance, vendors that process credit card orders, deliver the merchandise, administer the promotions, provide marketing or promotional assistance, analyse the data and assist with customer service, etc. In addition, we may share your information with participating sponsors to a programme or competition you enter via the Website, the co-promotional partners, such as Pick n Pay and others with whom we have marketing or other relationships. Other than as provided in the Privacy Disclaimer and the Terms of Use or as set forth when you submit the information to the Website, we will not share or sell your personally identifiable information to third parties without your consent.

• We reserve the right to use the information we collect about your computer, which may at times will be able to identify you, for any lawful business purpose, including without limitation to help diagnose problems with the servers, to gather broad demographic information and to otherwise administer the Website. While your personally identifiable information is protected as outline above, we reserve the right to use, transfer, sell, and share aggregated, anonymous data about the users as a group for any business purpose, such as analysing usage trends and seeking compatible advertisers and partners.

• In addition, as the business changes, we may buy or sell various assets. In the event all or a portion of the assets owned or controlled by us, ourparent or any subsidiary or affiliated entity are sold, assigned, transferred or acquired by another company, the information from and/or about the Website, we may be among the transferred assets.

• Because no data transmission over the internet is completely secure, and no system of physical or electronic security is impenetrable, we cannot guarantee the security of the information you send to us or the security of the servers or databases, and by using the Website you agree to assume all risk in connection with the information sent to us or collected by us when you us the Website. In the unlikely event that we believe that the security of your information in our possession or control may have been compromised, we may seek to notify you. If notification is appropriate, we may notify you by e-mail, provided that wehave your e-mail address.

• Notwithstanding anything to the contrary in the Privacy Policy, we reserve the right to disclose any personally identifiable or non-personal information about you if we are required to do so by law, and if we believe that such action is necessary to: (a) fulfil a government request; (b) conform with the requirements of the law or legal process; (c) protect or defend Pick n Pay Retailers (Pty) Limited‘s legal rights or property, the Website, other users; or (d) in an emergency to protect the health and safety of the Website’s users or the general public.

The Website may link to or contain links to other third party websites, such as Pick n Pay, that we do not control or maintain. We are not responsible for the privacy practices employed by any third party Website. We encourage you to read the privacy statements of all third party Websites before submitting any personally identifiable information.

You hereby indemnify us, andour affiliates, employees, agents, representatives, assigns and third party service providers, and hereby defend and hold each of them harmless from any and all claims and liabilities (including legal costs on the attorney-client scale) which may arise from your submissions, from your unauthorised use of material obtained through the Website, or from your breach of this agreement, or from any such acts through your use of the Website.

• Subject to the provisions of the ECT (Electronic Communications Act 25 of 2002) and to the fullest extent allowed by the law, we shall have no liability whatsoever in relation to the use of this Website, whether directly or indirectly. You hereby indemnify us against any loss, expense, claim, liability, penalty, or damage whether special, consequential, direct or indirect arising from the use of our Website and/or systems, even when we have been informed of such possibility or likelihood.

• You acknowledge that you are using the Website at your own risk.

• More specifically,we are not liable for any interruption, down time, malfunction or failure of this Website or system for any reasons whatsoever.

• We, our third party service provider and our affiliates of whatever nature shall not be liable to you or any third parties for any direct, indirect, special, consequential or punitive damages allegedly sustained arising out of this agreement and your use of the Website, including for viruses alleged to have been obtained from the Website, your use or reliance on the Website or on any of the merchandise purchased via the Website, or on any information or materials available on the Website, regardless of the type of claim or the nature of the cause of action, even if advised of the possibility of such damages.

• You hereby agree to release us, our third party service provider and our affiliates of whatever nature from claims, demands and damages (actual and consequential) of every kind and nature, known and unknown, suspected and unsuspected, disclosed and undisclosed (“Claims”), arising out of or in any way connected with your use of this Website.

• To the fullest extent allowed by law, if any part of these terms are held by an competent court, arbitrator invalid or unenforceable, in no event will our total cumulative liability exceed R1000.

• The disclaimer includes our employees, directors, sponsors, officers, agents, shareholders, affiliates, service providers and suppliers.

• Pick n Pay Retailers (Pty) Limited acts as an agent for event/show organisers and is therefore not responsible for the actual event/show. Any claims that may result is therefore a matter between the patron and the organiser/promoter of the event.

• Competitions are open to residents of South Africa only unless expressly stated otherwise.

• Anyone working for us and any family members or associates are prohibited from entering any competitions offered on this web site.No cash alternative is available to any prize unless expressly stated otherwise.

• The closing date for any competition will be as stated. The judges cannot accept responsibility for late entries.

• Entrants expressly declare that they are duly authorized to participate in the competition.

• The judges decision will be final.

• All entrants' information will be used only in accordance with our Privacy Policy and Disclaimer.

• Multiple winners may be subject to tie-break to decide an outright winner.

• Any deviation from the terms and/or attempt to manipulate the outcome of the prize will result in disqualification.

• Winners under 21 years old require permission from a parent/guardian to take the prize and any winner may be required to submit proof of age.

• Prizes are non-transferable in whole or in part, must be taken as stated and may not be sold to a third party. You must confirm acceptance of the prize as stated, failing which you will no longer be eligible for a prize, and that prize will be re-allotted.

• We accept no responsibility for any incorrect or incomplete registration details that you may supply as part of your registration. No responsibility will be accepted for undelivered, lost or delayed entries. Proof of sending is not proof of receipt. Errors in entries may, in the judges discretion, void entries.

• If any prize offered is unavailable, we reserve the right to select alternative prizes of equivalent value and we reserve the right to modify, supplement or withdraw all or part of this competition without notice and no refunds of costs of entry will be payable.

• Entrants acknowledge that in consideration of the prize offered to winners by us the winning entries may be released, displayed to the public by us, Pick n Pay or any company connected with the promotion. This will be in the form of the winner's name and place of origin. Entrants agree that we are the owner of all right, title and interest in all entries, including the entire copyright, whether now existing or howsoever, arising in the future, including all the rights throughout the universe to promote, reproduce for commercial use or otherwise, edit, advertise and publicise, produce, record and reproduce by any art medium or method whether now known or later developed ('Exploitation Rights') to be exercised in our sole discretion throughout the world for the full term of copyright and other rights in the entries and all extensions thereof including for the avoidance of doubt the right to register any design rights and/or trademarks. Entrants undertake to do all things necessary, including the execution of any requisite documentation to transfer the Exploitation Rights to us, as and when requested by us.

• Further, the entrant irrevocably and unconditionally waives all moral rights to which they may now or at any time in the future be entitled pursuant to any copyright law and under any similar law in force from time to time anywhere in the world in respect of all works referred to herein.

• Unless expressly stated otherwise these terms will apply to all competitions offered on this web site. In the event of conflict between these terms and the rules applicable to any specific competition, the specific competitions rules will prevail.

• We aim to provide you with a quality service. If, however, you feel that you have cause to complain, you can contact us at or Call Centre. We will try to do our best to resolve any problems that arise.

• Use of this web site is subject to the laws of the Republic of South Africa, and the exclusive jurisdiction of the High Court of the Western Cape, Cape Town provided that we may, in our discretion, approach any Magistrates Court of competent jurisdiction to adjudicate on any dispute arising from or in connection with these Terms of Use notwithstanding that the amount in dispute may exceed such courts jurisdiction, and you consentthereto.

• These terms of use together with the applicable terms of the conditions of sale constitute the entire agreement between you and us with respect to this Website, the services offered here and any products and services acquired here, and supercede any previous agreements, negotiations, representations, arrangements, undertaking or proposals whether written or oral concerning the subject matter hereof.

• Our failure to enforce any provision of this agreement will not be construed as a waiver of any provision or right. In the event that a portion of this agreement is held unenforceable or invalid by any competent authority, the unenforceable portion will be construed in accordance with applicable law as nearly as possible to reflect the original intentions of the parties, and the remainder of the provisions will remain in force and effect to the fullest extent permitted by the law.

• We will have the right to cede, delegate, transfer and assign our rights, obligations and duties hereunder to any person and/or entity, and you hereby consent to such cession, delegation, assignment and transfer.

• We will be excused any failure to perform or delay in performance of any or all of our obligations hereunder as a result of an event of force majeure, including without limitation acts of God (including flood, fire, earthquake or other similar events), riots, war, strikes, lock-outs or other industrial disputes, epidemics, failure of telecommunications systems, failure of the world wide web, any outages of the internet or connection or communications thereto, governmental restraints and act(s) of legislature or any other cause outside our reasonable control.